Refund and Returns Policy

Overview

Thank you for choosing The Masters Pod Campus (PVT) Ltd. to enhance your learning experience. We value your satisfaction and are committed to providing high-quality courses.

If you are not satisfied with your purchase, you can request a refund within 24 hours of your purchase. Please read the following terms of our refund policy carefully:

Eligibility for Refund

1. Refunds are applicable only if the refund request is made within 24 hours of the course purchase.
2. The request must include a valid reason for dissatisfaction with the course.
3. The refund applies only to courses purchased directly through TheMastersPod.com.

How to Request a Refund

1. To initiate a refund, please email us at support@themasterspod.com with the following details:
   • Full Name
   • Order ID
   • Course Name
   • Reason for refund
2. Once we receive your refund request, our team will review it and process the refund within 7 business days if eligible.

Non-Refundable Scenarios

1. Refund requests made after 24 hours from the time of purchase.
2. Courses that have been significantly completed ( 20% ) or downloaded (where applicable).
3. Purchases made via third-party platforms or unauthorized resellers.
4. Any Courses that offered under discounts.

Processing Time

• Approved refunds will be processed to the original payment method used during the purchase.
• It may take 5–10 business days for the refund to reflect in your account, depending on your bank or payment gateway.

Contact Us

If you have any questions or concerns regarding our refund policy, please contact us:

• Email: info@themasterspod.com
• Phone: +94 72 490 9198

This policy is governed by the regulations under The Masters Pod Campus (PVT) Ltd., Registration Number: PV00305461.

We strive to ensure your learning journey is seamless and rewarding. Thank you for trusting us with your education!

Contact us at info@themasterpod.com for questions related to refunds and returns.